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RELX Classic - What is the material of the device and pod?

May 08, 2020

RELX Classic device is made of aluminum alloy with high strength and endurance. The shell material of cartridge is PCTG produced by Eastman in the US, which is mostly used to make aviation cups, milk bottles, etc. It is resistant to high temperature and will not release harmful substances, thus you can use it without any worries."

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RELX Classic - How long can the Classic device be used? What is the battery capacity and charge time?

May 08, 2020

RELX adopts a soft lithium battery with a capacity of 350mA and a charging time of about 1h. For a person who smokes one pack of cigarettes a day, it can last for a whole day, 250-300 puffs approximately.

Kind Reminder: In order to protect your own safety and the device quality, please do not use it while charging.

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RELX Classic - What does it mean when the indicator of Classic device changes?

May 08, 2020

During Standing: when the device device is not used, the indicator will be off;

Low Battery: when the power is less than 10%, the indicator will flash 10 times;

During Charging: The indicator will stay on, and after it is fully charged, it will be off;

The indicating light flashes 3 times:

  1. Inhale protection: This protection mechanism is to protect the user from irritation caused by heavy inhale, the mod will initiate the protection mechanism.
  2. Overcharged protection: This protection mechanism is to protect itself when the charging cable is unplugged with too much strength after it is fully charged or unplugged frequently, and the indicator will flash 3 times.

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RELX Classic - What about RELXPods capacity? How many puffs can I have?

May 08, 2020

The capacity is 2ml, around 650 puffs.

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RELX Classic -What's included in the Classic Single Device?

May 08, 2020

The kit for beginners includes Classic device with color optional, a USB charging cable and a booklet. 

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Is RELX device waterproof?

May 08, 2020

All RELX devices are not waterproof.

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What is the nicotine content of a pod?

May 08, 2020

Our pods do not contain nicotine.

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Are pods from different product lines universal to each other?

May 08, 2020

RELX Alpha and Classic have their own advantages. Because the design concept and structure of the two products are different, Alphapods and REXLPods cannot be shared.

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How long is the shelf life of a pod?

May 08, 2020

The shelf life of the pod is 1 year only when it is stored correctly and unopened. It is recommended to finish it within 15 days after opening to maintain the best taste.

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What shall I do if I still have questions about product information before I place an order?

May 08, 2020

Please send your questions to our 24/7 customer service email: [email protected]

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