Payment Method For Your Vape Pen & Pod Device

May 11, 2020

We support payment via PayPal and master credit cards. For a faster and more convenient payment experience, we strongly recommend that you prioritize using PayPal. If you encounter any problem during the payment process, please feel free to contact our customer service by sending an email to [email protected], we will reply to your email within 24hrs.

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What should I do if the online vape transaction prompts failure?

May 11, 2020

This situation is very rare, you can refresh the page and try to pay again. In any case, if your account is abnormally debited repeatedly, you can contact our customer service, we will verify the situation. The extra money paid will be returned to your original payment account.

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Under what circumstances will the RELX online store cancel an order unilaterally?

May 11, 2020

We reserve the right to cancel your order and refund the original account if we detect one of the following vialations before the goods are shipped out or signed for:

  1. Ordered products exceed the purchase limit with the same account.
  2. A single account does not violate the purchase restriction, but an individual is determined (through payment account, delivery address, IP address, contact number, or other methods) to be linked to numerous accounts which cumulatively violate the purchase restriction.
  3. RELX determines that the purchase was made through improper means or finds evidence that order was not made legally.  

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Does RELX collect and store users’ payment information?

May 11, 2020

Please be assured that we will not collect or store any of your payment information. 

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Return to Club
RelxNow PWA
Install this webapp on your device for smooth access. After re-login via PWA, you can receive a coupon to get a free pod (with minimum purchase of 2 items).

Step 1
Click the “Add Home Screen” menu.
Step 2
Click the “Add to Home Screen” from the menu list.
Step 3
Click the button of “Add”.
Step 4
After the installation is complete, you will see this icon on your desktop.
RelxNow PWA
3s Get

Install this webapp on your device for smooth access. After re-login via PWA, you can receive a coupon to get a free pod (with minimum purchase of 2 items).
RelxNow PWA
Didn't work? Click here 👉

A free pod coupon will be sent to your Coupon list after you log in
A free pod coupon will be sent to your Coupon list after you log in
Tips
If your Chrome cannot add Relxnow to the desktop, please follow the steps below to set up and try again.
Step 1: Open the system settings, find Chrome browser in the application settings list;
Step 4: Refresh the page and re-add.
* If still unsuccessful, please use your system browser to open and try again.
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