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Have a question? Need some help? At RELX, we’re always here to help.

Live Chat: Please enter the Live Chat entrance to get help, 24/7 service.

You can also contact us via [email protected] or submit the service form, our support team will answer your inquiries within 1-2 working days once we receive your email or inquiry form.

If you're experiencing an issue with your vaping device, you might want to check out our comprehensive troubleshooting guide before contacting us