FAQ about RELX Device

The RELX product line comprises four distinct series of devices distinguished by their design, features, and pricing:

  • RELX Essential: Positioned as the most cost-effective vape pen, this model boasts a simple, sleek design with symmetrical pods and a USB-C charging port. It is powered by a 350 mAh battery.
  • RELX Infinity Plus: Long-lasting power with a 380mAh battery, super fast charging, clear battery indicator, leak-resistant maze, flat-bottom design, 10 customizable colors, and smart pace vibration alert.
  • RELX Infinity 2: Positioned as an enhanced version of the RELX Infinity Device, this model offers three adjustable modes and is compatible with RELX Pod Pro 2, providing options for Eco mode, Smooth mode, and Boost mode for varying vaping experiences.
  • RELX Artisan: Catering to the premium market segment, this collection showcases elegant and intricate design choices while maintaining performance and compatibility with the Infinity device. These devices command a higher price point due to their focus on craftsmanship and aesthetics, earning acclaim for their quality, battery life, and visual appeal.

RELX Infinity 2 stands out with its customizable voltage, convenient battery indicator, lightning-fast charging, and impressive battery longevity.

Typically, the charging time for a fully depleted RELX device falls within the range of 45 minutes to 1 hour. The Infinity 2 Device is capable of achieving an 80% charge in just 15 minutes, with a full charging duration of 27 minutes.

Please note that the precise charging time may vary based on the RELX device model and battery capacity.

Every RELX Vape will have a 14-digit authentication code located on the product packaging box. Scratch the coating off to get the code and enter it here to verify authenticity.

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RelxNow PWA
Install this webapp on your device for smooth access. After re-login via PWA, you can receive a coupon to get a free pod (with minimum purchase of 2 items).

Step 1
Click the “Add Home Screen” menu.
Step 2
Click the “Add to Home Screen” from the menu list.
Step 3
Click the button of “Add”.
Step 4
After the installation is complete, you will see this icon on your desktop.
RelxNow PWA
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Install this webapp on your device for smooth access. After re-login via PWA, you can receive a coupon to get a free pod (with minimum purchase of 2 items).
RelxNow PWA
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A free pod coupon will be sent to your Coupon list after you log in
A free pod coupon will be sent to your Coupon list after you log in
Tips
If your Chrome cannot add Relxnow to the desktop, please follow the steps below to set up and try again.
Step 1: Open the system settings, find Chrome browser in the application settings list;
Step 4: Refresh the page and re-add.
* If still unsuccessful, please use your system browser to open and try again.
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