What should I do if my package is lost?
In a situation where you have not received your order within 25 days of purchase, please contact us (via IM at relxnow.my, or write to [email protected]) and send us your order number along with your concerns.
Also in Shipping & Receiving
Where do you ship the products from?
Your products will be shipped from the RELX MY domestic warehouse located in Klang.
How long can I receive my order?
You will receive your order within 3-10 working days(national holidays excluded).
In addition, we have provided a compensation policy for shipping delay. For details, please refer to the page: https://relxnow.my/pages/warranty.
What shipping method do you provide?
Currently we ship all packages through J&T. If any requirement, please contact our customer service.
