How to cancel my order?

May 09, 2020

Before the package is shipped, you can contact customer service to help you arrange the cancellation of the order. Once the package is shipped, the order can't be canceled.



Also in Shipping & Receiving

Where do you ship the products from?

May 09, 2020

Your products will be shipped from the RELX MY domestic warehouse located in Klang.

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How long can I receive my order?

May 09, 2020

Normally it takes 2-4 business days for you to receive your orders outside pre-ordered items. Please check expected shipping time for specially pre-ordered items. 

For RELX warranty and refund Policies, please refer to the page: https://relxnow.my/pages/warranty . 

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What shipping method do you provide?

May 09, 2020

Currently we ship all packages through J&T. If any requirement, please contact our customer service.

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RelxNow PWA
Install this webapp on your device for smooth access. After re-login via PWA, you can receive a coupon to get a free pod (with minimum purchase of 2 items).

Step 1
Click the “Add Home Screen” menu.
Step 2
Click the “Add to Home Screen” from the menu list.
Step 3
Click the button of “Add”.
Step 4
After the installation is complete, you will see this icon on your desktop.
RelxNow PWA
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Install this webapp on your device for smooth access. After re-login via PWA, you can receive a coupon to get a free pod (with minimum purchase of 2 items).
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A free pod coupon will be sent to your Coupon list after you log in
A free pod coupon will be sent to your Coupon list after you log in
Tips
If your Chrome cannot add Relxnow to the desktop, please follow the steps below to set up and try again.
Step 1: Open the system settings, find Chrome browser in the application settings list;
Step 4: Refresh the page and re-add.
* If still unsuccessful, please use your system browser to open and try again.
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